The candidate has had 10 years of working experience within Collections. He started off in Citibank where he won two internal awards within the two years that he was there due to high performance. He then joined Symphony House, doing Credit Control as a vendor. In this position, he overlooked a team of 32. He then moved on to Middle East, doing Collections for Royal Bank of Scotland and National Bank of Abu Dhabi.
In terms of his achievements, he has managed to attain a monthly cash collections totalling to RM30m (RM20m for Secured and RM10m for Unsecured). He has also managed to break the barrier of RM500K cash recovery and enhanced that to go up to RM1m within 6 months (vintage cases of over 500 days).
His communication skills are impeccable and he is very good at strategizing and getting buy-in from people. He is also very firm and passionate about what he does and always strive to break his own barriers in terms of overcoming challenges.