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Digital transformation leads to a greater demand for IT professionals to enhance efficiency


Information technology professionals in Malaysia are expected to be actively sought after by employers as companies capitalise on their digital strategy to enhance operational efficiency.

“Many businesses are establishing digital departments to better leverage latest IT technologies to drive further growth,” said Tom Osborne, Regional Director of Hays in Malaysia. “They seek highly-skilled technology professionals who can adapt quickly and ensure their businesses stay at the forefront of digital transformation.”

In the latest Hays Quarterly Report, Hays finds that a large number of IT positions will be created in tandem with the rising popularity of e-commerce in Malaysia.

“Product managers, technical business analysts, digital managers and developers are key professionals companies will need to help facilitate their digital transformation,” says Tom. “They aim for better integration of the digital business into their traditional operations.”

Tom adds that network engineers, front-end software developers, Agile software developers and analyst programmers will also be sought after this quarter.

“Companies expect technology investments to help in improving sales and reducing overall operational costs, which requires the creation and integration of customised in-house technology,” says Tom. “Given the fast development of digital businesses in Malaysia, the trend of hiring more IT professionals will continue despite skill shortages in the local market.”

“However, going digital doesn’t necessarily mean that the role of existing operations will be diminished,” says Tom. “Digital departments will be required to handle businesses via e-commerce and mobile platforms, both growing channels which companies have previously been unable to fully capture.”

Tom highlighted the imperative need for organisations to hire IT candidates with good communication skills as it is important for digital departments to bridge the gap between IT and operations, and work closely with both parties.

In terms of candidate trends, Hays says that candidates with the right skills are expecting higher salaries when they consider a job change.

“Skilled candidates will have plenty of choices and higher salaries can be expected due to heightened competition for qualified professionals,” says Tom. “Employers may also have to raise salary packages to retain IT professionals as a shortage of talent continues.”

Read the full Hays Quarterly Report here.

Hays is located in Kuala Lumpur at Suite 4 & 5, Level 23, Menara 3, Petronas, Kuala Lumpur City Centre. Phone +60 3 2786 8600 or email

Hays, the world’s leading recruiting experts in qualified, professional and skilled people.

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For further information please contact Esabella Yeung, Marketing Executive SEA, at Hays, on + 65 6424 0158 or


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