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‘Go digital’ drive offers qualified talent more opportunities amid creation of new roles


Digital transformation in Malaysia will create a large number of new roles as employers focus on integrating digital business into their existing operations, according to recruiting experts Hays.

This is one key finding from the latest Hays Quarterly Report for the April to June quarter, which identifies key trends in the job market.

Tom Osborne, Regional Director of Hays in Malaysia, says: “As an increasing number of companies encompass an online element, talent with experience in managing e-commerce, mobile and online projects are in high demand.”

To ensure a successful combination of traditional and online business, companies are willing to increase budgets to strengthen their digital teams, with new roles such as digital managers, technical business analysts, and developers created. Demand for qualified professionals in this area will continue to grow, triggering a new wave of hiring activity and heated competition for talent.

Financial services companies are also increasing investment in technologies to enhance their business efficiency, according to Tom.

“The Central Bank’s new regulations to encourage financial institutions’ digitalised efforts resulted in a huge demand for project managers who are able to manage digital transformation of financial services. It’s certain that candidates with skills in IT security, mobile and web development and application management will be highly sought after. Companies are also offering contract assignments to skilled professionals to help complete certain projects.”

According to the Hays Quarterly Report for April to June, some of the skilled professionals in demand include:

Accountancy & Finance: Head of Finance, Financial Controller

Construction: Project Directors, Contract Managers, Infrastructure professionals

Finance Technology: Project Managers, IT Governance and Risk Managers, Certified Information Systems Security Professionals

Human Resources: Regional HR Managers, HR Business Partners, Compensation and Benefits Specialists

Information Technology: Technical Business Analysts, Front-end Software Developers, Agile Software Developers

Insurance: Appointed Actuary professionals, Chief Risk Officers, Financial Risk Managers

Legal: Compliance professionals, Company Secretaries

Manufacturing & Operations: Maintenance professionals, Continuous Improvement and Kaizen professionals, PLC Programming/ AutoCAD professionals

Office Professionals: Office Managers, Secretaries

Oil & Gas: Senior Mechanical Engineers, Lead Mechanical Engineers, Key Project Managers

Sales & Marketing: Sales Managers, Digital Marketers

Supply Chain: Demand and Supply Planners, Supply Chain Operations Managers

To view the full report, please visit us at Hays Quarterly Report.

Hays is located in Kuala Lumpur at Suite 4 & 5, Level 23, Menara 3, Petronas, Kuala Lumpur City Centre. Phone +60 3 2786 8600 or email

Hays, the world’s leading recruiting experts in qualified, professional and skilled people.

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For further information please contact Esabella Yeung, Marketing Executive SEA, Asia at Hays, on +65 6424 0158 or 


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