Head of E-commerce (FMCG)

A digitally driven commerce organisation is looking for a Head of E-Commerce!

Your new company

Our client is a digitally driven commerce organisation specialising in marketplace management, online retail acceleration, and social commerce operations. They work closely with well-known brands, offering end‑to‑end marketplace operations, live commerce execution, data-led performance optimisation and a collaborative and fast‑paced culture focused on measurable business growth. The company is expanding rapidly and aims to build one of the strongest e‑commerce teams in the region.

Your new role

  • Develop and implement a comprehensive e‑commerce and social commerce strategy to achieve the company’s growth ambitions.
  • Lead end‑to‑end performance of brand portfolios across all online platforms.
  • Serve as a senior strategic advisor to principal brands.
  • Lead Joint Business Planning (JBP) discussions to drive long-term growth and profitability.
  • Build strong leadership pipelines and future successors within the function.
  • Oversee inventory health, assortment planning, pricing governance, and execution discipline.
  • Champion innovation across marketplaces, live selling, and emerging digital technologies.

What you'll need to succeed

  • Bachelor’s Degree in Business, E-Commerce, or related disciplines.
  • 10–15 years of experience in e-commerce, digital commerce, or online retail, with at least 5 years in a leadership role.
  • Proven track record managing large portfolios, teams, and complex brand relationships.
  • Strong expertise in marketplaces, social commerce, and live selling ecosystems.
  • Solid commercial acumen, including deep understanding of GMV levers, margins, pricing, and inventory economics.
  • Strategic thinker able to convert market trends into scalable growth strategies.
  • Strong people leadership skills, including coaching, performance management, and succession planning.
  • Highly data-driven, comfortable leading dashboard reviews and KPI discussions.
  • Excellent stakeholder management skills with the ability to influence senior partners internally and externally.

What you'll get in return

  • Competitive salary and benefits.
  • Opportunity to lead, shape, and elevate a high‑performing e-commerce organisation with strong cross‑functional collaboration.
  • Highly strategic role that interacts with top principals, senior stakeholders, and major commerce platforms.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us at +60 3-7890 6289 now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Summary

Job Type
Permanent
Industry
Retail & Consumer Goods
Location
Malaysia
Specialism
Sales
Ref:
1284064

Talk to a consultant

Talk to Megan Tan, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,

Telephone: +60 3-7890 6289

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