Business Analyst – Assistant Manager

Business Analyst – Assistant Manager

Your new company

A leading organisation in the insurance and financial services sector is seeking a strong and experienced Business Analyst (Assistant Manager level) to support its platform modernisation and digital transformation initiatives. This is a high-impact role focused on enhancing customer experience and driving innovation across core systems.

Your new role

As a Business Analyst, you will manage business requirements throughout the project lifecycle—from high-level user journeys to detailed functional specifications. You’ll lead requirement gathering sessions, model process flows, define data specs, and collaborate with technical teams to design scalable solutions. This role is central to delivering modernisation efforts and ensuring seamless system integration.
Key responsibilities include:
  • Leading business requirements gathering and documentation
  • Preparing as-is/to-be models, process flows, and system integration specs
  • Collaborating with technical teams to ideate and validate solutions
  • Managing requirements traceability and stakeholder prioritisation
  • Supporting project planning, risk assessment, and scope definition
  • Conducting quality reviews, testing, and change management activities
  • Handling post-implementation support, incident resolution, and continuous improvement
  • Applying Agile or Waterfall methodologies based on project needs

What you'll need to succeed

  • Bachelor’s degree in Business IT, Information Systems, IT Management, Computing, or related fields
  • Minimum 6 years’ experience as a Business Analyst, System Analyst, or Product Owner
  • Strong domain knowledge of Life and/or General insurance, including product and process understanding
  • Experience in Agile and Waterfall delivery methodologies
  • Proficiency in project management, requirements analysis, solution design, testing, and stakeholder engagement
  • Skilled in MS Visio, JIRA, and Confluence
  • Strong analytical, process modelling, and problem-solving skills
  • Experience in digital transformation or platform modernisation projects is highly preferred.

What you'll get in return

  • Strategic role in high-visibility modernisation projects
  • Opportunity to work with top-tier insurers and fintech innovators
  • Exposure to industry-leading platforms and transformation initiatives
  • Collaborative and dynamic work environment
  • Competitive compensation and career development opportunities

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Summary

Job Type
Permanent
Industry
Insurance
Location
Malaysia
Specialism
Projects & Change Management
Ref:
1281754

Talk to a consultant

Talk to Arleah Parado, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60 3-7890 6376

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