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[NO SHIFT] Japanese-speaking Customer Service Representative (Visa available)

Join a diverse and supportive team while utilising your Japanese skills!

Your new company

You will be joining a well-known multinational corporation that develops and promotes nutritional products. Their global services centre in Kuala Lumpur is expanding and is calling YOU to be part of their family!


Your office is highly accessible by public transport.


Your new role

  • Delivering excellent customer service through phone or email/chat to customers in Japan
  • Conducting order management; informing customers about latest events and activities
  • Identifying process improvements to enhance customer service
  • Taking ownership to solve challenges faced by customers

What you'll need to succeed

  • First-language-level or Business-level Japanese proficiency (JLPT N1/2 level)
  • 0–5 years of customer service experience
  • Working proficiency in English
  • Ability to work in a fast-paced work environment
  • Positive attitude and persistence

What you'll get in return

  • Fixed working hours (following Japan business hours) on WEEKDAYS only
  • Stable in-house job opportunity (non-BPO company)
  • Hybrid work mode (after first few months of training)
  • Convenient work location (near train station)
  • Excellent culture and internal opportunities

What you need to do now

Interested in the above role, or similar positions? Apply now to submit your latest CV (Word/pdf). We will get in touch with you if your profile is suitable for this and/or other job opportunities.

Summary

Job Type
Permanent
Industry
Retail & Consumer Goods
Location
Malaysia
Specialism
Office Professionals
Pay
Based on experience
Ref:
1261955

Talk to a consultant

Talk to YiXing Neoh, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60378906265

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