Your new company is a globally recognised logistics leader, known for delivering strategic freight transportation and end-to-end logistics solutions across diverse industries. With a vast operational scale and a reputation for reliability, the organisation is expanding rapidly to meet growing market demands. As it strengthens its presence in Malaysia, it is quickly becoming the logistics partner of choice for major manufacturing giants—driving efficiency, scalability, and innovation across complex supply chains.

As a Customer Service Executive specialising in air and sea freight import and export operations, you will play a key role in fostering strong customer relationships and ensuring service excellence. You will serve as the primary point of contact for clients, providing timely updates on their shipments and managing enquiries with professionalism and efficiency. Your responsibilities include coordinating with internal teams to resolve service-related issues, ensuring smooth end-to-end logistics support, and delivering a seamless customer experience. In this front-line role, your proactive communication and problem-solving skills will be essential in driving customer satisfaction and loyalty.

Diversity
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

This opportunity will serve as an excellent platform to showcase regional knowledge and your ability to manage a fast-evolving business category in a world-leading organisation. Career advancement opportunities are coupled with a competitive remuneration package.

If this is your next career move, click 'apply now' to submit your CV. *Please be advised only shortlisted candidates will be contacted.

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