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Customer Experience Specialist (CRM)

Looking for a Customer Experience Specialist for a multinational insurance and asset management company

Your new company

A multinational insurance and asset management company

Your new role

Customer Experience Specialist

What you'll need to succeed

- Has experience developing and implementing CRM strategies to improve customer retention, engagement, and sales.
- Has strong business acumen - understand processes, marketing strategies, and sales techniques
- Able to automate customer journeys, i.e; EDM, SMS

- Able to utilise SQL data and analytics
- Able to use relevant CRM tools, i.e; Salesforce, Hubspot, Zoho

What you'll get in return

- Opportunity for career advancement

- Exposure to a multinational network of colleagues and clients

- Comprehensive benefits and flexible working arrangements

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
Malaysia
Specialism
Marketing
Ref:
1277456

Talk to a consultant

Talk to Alisha Mogan, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60 3-7890 6298

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