Your new company

A long-standing non-profit medical institution in Penang, this hospital is part of a global network known for its holistic care approach and commitment to community health. It offers advanced tertiary services and has earned both national and international healthcare accreditations. To continue in their efforts of quality improvement, they are looking for a Senior Quality & Risk Management Manager to join and lead their team with best practices.

Your new role

The Senior Manager of Quality and Risk Management is responsible for leading hospital-wide quality improvement initiatives, ensuring compliance with accreditation and regulatory standards, and fostering a culture of continuous improvement. This role oversees risk management programs, including incident investigations, infection control, and safety protocols, while also supporting administrative functions and strategic planning. The manager plays a key role in staff education, accreditation readiness, and maintaining high standards of patient care and safety.

What you'll need to succeed

To succeed, you'll need to have:

• Significant experience in healthcare quality & risk management, with exposure to MSQH or JCI accreditations
• Strong knowledge of nursing practices, quality improvement methodologies, and healthcare regulations.
• Proven experience in leading large teams across different specialisms

What you'll get in return

Join a purpose-driven healthcare team where your leadership in quality and risk management will directly impact patient safety and care excellence. You'll work in a collaborative environment that values innovation, compassion, and continuous improvement, with opportunities to shape hospital-wide initiatives and contribute to strategic planning. This role offers professional growth, visibility across departments, and the chance to be part of a respected institution committed to both local and international standards of healthcare quality.

What you need to do now

If the role above gets you excited, then let's get a conversation going! You can submit your resume by clicking Apply Now. If you are open for other opportunities and would like to have a discussion about your next career move, feel free to drop me an email at TyenHow.Woon@hays.com.my.

I look forward to speaking with you!

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.