Senior Manager - Clinical Operations
Empower clinical trial success by leading a skilled APAC team focused on site payments and operations
Your new company
Join a leading global pharmaceutical organisation committed to advancing clinical research and improving patient outcomes. With a strong focus on innovation, quality, and collaboration, this company offers a dynamic environment where your expertise will contribute to meaningful change in healthcare.
Your new role
As the Trial Capabilities Senior Manager, you will lead a team of approximately 10 professionals across the APAC region, supporting clinical trial operations with a focus on site payments and invoice management. You’ll provide strategic direction and technical guidance to Trial Capabilities Associates and Specialists, ensuring efficient trial initiation, site activation, and maintenance. Your leadership will be key in maintaining inspection readiness through a complete and accurate Trial Master File (TMF), while driving operational excellence and compliance across all trial activities.
Key responsibilities include:
- Leading trial initiation and site activation efforts across development programs.
- Overseeing site payments and invoice processing across APAC.
- Ensuring compliance with local regulations, data privacy, and quality standards.
- Managing communications and serving as the point of contact for trial capabilities deliverables.
- Driving inspection readiness and regulatory compliance through effective use of clinical trial systems.
- Responding to audits and inspections with appropriate corrective actions.
- Promoting shared learning, process improvement, and technological innovation within the team.
- Potential future scope includes budget negotiation responsibilities.
What you'll need to succeed
- A Bachelor’s degree in a scientific or health-related field.
- At least 5 years of clinical research or relevant experience.
- Strong understanding of clinical development and site initiation processes.
- Experience in clinical trial payments, budgeting, or SAP is helpful but not required.
- Candidates with strong people leadership skills and clinical research experience—even without direct payment/budget experience—are encouraged to apply.
- High proficiency in computer systems and clinical trial platforms.
- Fluency in English (written and spoken).
- A commitment to compliance, continuous improvement, and team development.
What you'll get in return
You’ll be part of a forward-thinking organisation that values your contributions and supports your professional growth. Expect a collaborative culture, competitive compensation, and opportunities to lead impactful work in clinical development. You’ll also benefit from ongoing training, flexible resource management, and a chance to shape the future of trial capabilities.
What you need to do now
Click ‘apply now’ if you are interested in this role. For further details or a confidential discussion on other opportunities in the nursing industry, please contact Erqi Ooi at Hays on +60 3-7890 6158 or email erqi.ooi@hays.com.my
Summary
- Job Type
- Permanent
- Industry
- Healthcare & Medical
- Location
- Malaysia
- Specialism
- Life Sciences
- Ref:
- 1278117
Talk to a consultant
Talk to ErQi Ooi, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,
Telephone: +60 3-7890 6158
JOB_51441801278117