Contact Centre Representative (English Speaker)

Your Next Step! Banking Customer Service!
We're looking for someone enthusiastic about customer care and eager to join the financial sector in an established bank in Kuala Lumpur!
You'll be working in one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.


Your new role
  • Be the first point of contact by handling inbound calls with warmth and confidence.
  • Assist customers with their enquiries and expertly address any issues, ensuring every conversation has a positive impact.
  • Collaborate across teams to swiftly escalate and resolve customer concerns.
  • Identify customer needs and strategically promote our innovative bank products and services.


What you'll need to succeed
  • Open to Malaysian candidates keen to pursue a career in customer service
  • Open to fresh graduates looking to enter the banking sector
  • Good command of English
  • Resilience and adaptability to thrive in a fast-paced environment
  • Comfortable to work in shift

What you will get:
  • Annual salary of 48K
  • Shift allowance
  • Contact Centre allowance


What you need to do now
If you are interested in applying for this opportunity, click "APPLY" and send your CV to Sarah.Kaveen@hays.com.my . right now!

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
Malaysia
Specialism
Banking and Financial Services
Pay
Competitive package
Ref:
1280801

Talk to a consultant

Talk to Sarah Kaveen, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,

Telephone: +60378906342

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