Head of Shared Services

Head of Shared Services role in central Kuala Lumpur - apply today!
Our client, a global organisation with a growing footprint in Asia Pacific, is seeking an experienced finance professional to lead their Shared Services Centre in Kuala Lumpur. This is a pivotal role overseeing a team of around 40 finance specialists who manage accounts receivable, accounts payable, and record‑to‑report activities across multiple countries in the region.

The centre is still in its early stages of development, so the successful candidate will act as a champion for its growth, driving process improvements, ensuring compliance, and preparing the SSC to take on additional responsibilities over time. You will report directly to regional finance leadership, with a dotted line to the global shared services operations function.

Key Responsibilities

  • Lead day‑to‑day operations of the SSC, covering O2C, P2P, and R2R processes.
  • Ensure accounting transactions comply with internal control frameworks, statutory requirements, and corporate governance standards.
  • Deliver consistent, high‑quality service in line with shared services operating models.
  • Champion operational efficiencies and service improvement initiatives, including automation.
  • Manage stakeholder relationships across business units and external partners.
  • Oversee workforce planning, staff development, and performance management for SSC personnel.
  • Support onboarding and training for new systems and processes.
  • Contribute to ad hoc projects and strategic initiatives as required.

Candidate Profile

  • Degree in Accounting/Finance or professional qualification (e.g., ACCA).
  • Minimum 5 years of shared services experience, with at least 3 years in a leadership role.
  • Audit background is advantageous.
  • Strong people management and team development skills.
  • Excellent communication skills in English; additional languages are a plus.
  • Hands‑on, proactive, and able to balance operational detail with strategic oversight.

Summary

Job Type
Permanent
Industry
Accountancy Firms
Location
Malaysia
Specialism
Accountancy and Finance
Pay
Competitive rates of pay.
Ref:
1283378

Talk to a consultant

Talk to Dawood Perry, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60 3-7890 4402

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