Your new company

A well‑established, globally recognised travel services organisation with over five decades of industry experience operates across international markets. Supported by a strong global network, dedicated teams, and advanced technology, the business delivers a comprehensive range of travel products, bespoke itineraries, and destination management consultancy services worldwide.

Your new role

• Manage the full spectrum of HR operations, including payroll and general HR administration

• Act as a trusted HR Business Partner to key stakeholders in a fast‑paced, sales‑driven environment

• Take a lead role in performance management, including review cycles and improvement processes

• Handle employee and industrial relations (IR/ER) matters with maturity, sound judgement, and confidence

• Oversee HRIS management, including Infotech, and support performance management using a separate system

• Manage expatriate administration and mobility matters

• Adopt a hands‑on approach, balancing strategic partnering with day‑to‑day HR execution

What you'll need to succeed

• Minimum 8 years’ HR experience, including at least 4 years at managerial level, with regional exposure gained in a sizeable organisation

• Hands‑on talent acquisition experience is essential

• Proven experience in performance‑driven environments, with the ability to balance strategic HR delivery and operational execution

• Experience in developing and leveraging HR metrics to assess and drive HR effectiveness

• Ability to operate in an agile, fast‑paced environment, with a strong hands‑on mindset

• Strong communication and interpersonal skills, with the ability to build sustainable relationships with senior business stakeholders

• Excellent command of spoken and written English, Mandarin, and Malay

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Henry.Teh@hays.com.my

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.