Your new company
My client is a leading multinational pharmaceutical and consumer healthcare company dedicated to improving everyday health and wellbeing through trusted brands and innovative healthcare solutions. With a strong presence across pharmacy and healthcare channels, we continue to expand our footprint and strengthen partnerships with customers throughout Malaysia.
They are seeking an experienced and commercially driven Sales Manager (Pharmacy Channel) to lead our field sales organisation and drive sustainable growth across key pharmacy and wholesale channels.
Your new role
This is a leadership role for a high-performing sales professional who thrives on developing people, managing channel strategies, and delivering outstanding business results.
You will lead a team of 8 Sales Representatives covering Central, Northern, Kelantan, and Terengganu while driving sales performance across Independent Pharmacies, Local Pharmacy Chains, and OTC Wholesalers. You will play a critical role in shaping commercial strategies, strengthening customer partnerships, and building a high-performance sales culture.
Key Responsibilities:
Sales & Channel Management
- Develop and execute annual sales strategies to achieve revenue, market share, and profitability objectives.
- Drive business growth across Independent Pharmacies, Local Chain Pharmacies, and OTC Wholesale channels.
- Identify new business opportunities and strengthen distribution coverage across assigned territories.
- Analyse sales performance, market trends, and competitive activities to develop effective action plans.
- Monitor sales forecasts, inventory levels, and customer demand to ensure business continuity.
Customer & Account Development
- Build and maintain strategic relationships with pharmacy owners, key decision-makers, wholesalers, and retail partners.
- Conduct regular business reviews with major accounts to drive mutual growth.
- Negotiate commercial agreements, promotional activities, distribution initiatives, and customer programmes.
- Collaborate with Marketing and Trade Marketing teams to maximise campaign execution and return on investment.
Leadership & People Development
- Lead, coach, and inspire a team of 8 Sales Representatives across multiple regions.
- Conduct regular field coaching to enhance selling effectiveness, customer engagement, and territory management.
- Establish clear performance expectations and monitor achievement of KPIs.
- Identify talent, develop succession plans, and foster a culture of accountability and continuous improvement.
- Drive employee engagement and retention through effective leadership and development initiatives.
Cross-Functional Collaboration
- Work closely with Marketing, Supply Chain, Finance, and Customer Service teams to ensure seamless commercial execution.
- Provide market intelligence and customer insights to support business planning.
- Support product launches, promotional campaigns, and strategic growth initiatives.
What you'll need to succeed
- Bachelor's Degree in Pharmacy, Life Sciences, Business, Marketing, or a related discipline.
- Minimum 7–10 years of sales experience, with at least 3–5 years in a sales leadership role.
- Strong experience managing pharmacy channels, including:
- Independent Pharmacies (IP)
- Local Pharmacy Chains
- OTC Wholesalers
- Experience within pharmaceutical, consumer healthcare, OTC, or healthcare-related industries is highly preferred.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call me at +60358705015 now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.