Menu

Customer Service Admin

Policy Servicing role with an international Life Insurance company

Your new company

Located in Kuala Lumpur, this international company is known for its reputation and service to local nationals and expats in the Life Insurance industry. With demand increasing, it is seeking to expand and grow a team of people who have strong passion and a good work attitude.

Your new role

Reporting to the HK Customer Service Manager, you’ll be responsible for handling both basic and complex queries from brokers and clients as well as participate in team huddles for target setting and work completion. By providing excellent service to the customers, you will act as a contributing factor to their business growth and operation.

What you'll need to succeed

To ensure your success in this customer service environment-based role, you will need to be:
  • Proficient in English, Mandarin and/or Cantonese (speaking, listening & writing)
  • Experienced in policy servicing / contact centre / customer service in Insurance or any Financial Institutions
  • It’s a PLUS to have a Life Insurance background
  • Skilled in Microsoft Words & Excel

What you'll get in return

In return for your dedication and hard work, you’ll be rewarded with:
  • Attractive compensation packages
  • Positive work culture and professional MNC environment
  • Skills & knowledge enhancement
  • Great exposure & better opportunity

What you need to do now

Click ‘apply now’ if you are interested in this role. For further details or confidential discussion on other opportunities in the insurance industry, please contact Heshvienie Vijay at Hays on +60 3-7890 6213 or email @heshvienie.vijayaratnam@hays.com.my
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

Summary

Job Type
Permanent
Industry
Insurance
Location
Malaysia
Specialism
Insurance
Ref:
1262069
Closing date
29 Mar 2025

Talk to a consultant

Talk to Jean Cheng, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60 3-7890 6213

Similar jobs to Customer Service Admin

  • Mandarin-speaking Customer Service Specialist

    Exciting Customer Service opportunity with a multinational Fintech in KL with a package of up to RM54K/Annum
    Malaysia

  • SAP B1 Support Consultant

    SAP B1 Support Consultant For A Leading Felt Manufacturer Based in Bangi
    Malaysia

  • Collections Specialist EMEA

    Major SSC player based in Petaling Jaya has a vacancy for a Collections Specialist to support their OTC team
    Malaysia

  • Senior IT Business Analyst

    Growing BPO is actively recruiting an experienced Business Analyst to join their team!
    Malaysia

  • HOD - Customer Service

    HOD - Customer Service
    MalaysiaUP TO RM15,000