Your new company

If you are looking for a role in the Contact Centre function, in a team that is highly productive, and provides the opportunity to work with well-experienced Operation team, this is the place to be. With an expansion in the group, they are bringing in great talents that could support, drive and improve their day-to-day operation activities, as well as providing continuous growth and exposure for their platform.

Your new role

A role that you will get great exposure in a regional operational shared service centre and involved in the client servicing work from end-to-end efficiently. This is an opportunity that you can be the expert and specialist in this field and would further enhance your leadership skills in supporting the team. If you are from Insurance background who is a part of the Contact Centre, this role is for you!

What you'll need to succeed

• 5-7 years working experience in Contact Centre and managing a team

• Strong knowledge in both Life and General Insurance products

• Outstanding interpersonal and communication skills

• Possess relevant insurance certification – BCP & PGI

What you'll get in return

• Specialised in Contact Centre function

• Challenging yet exciting career in the insurance industry

• Stable platform to enhance your exposure

• A competitive package and performance-based bonus structure with a consistent career development
  
  What you need to do now

If you are interested in this role, click “apply now” and forward your up-to-date CV. For further details or you would like to have a confidential discussion on other opportunities in insurance industry, please contact Kher Yiing at Hays via email kheryiing.loh@hays.com.my.