Heavy Equipment Service Manager

Heavy Equipment Service Manager with a Global Pioneer in Intralogistics.

Your new company

A global leader in intralogistics and material handling solutions, this company specialises in innovative warehouse equipment and automation systems. Its expertise supports operational efficiency across diverse industrial sectors.

Your new role

You will be responsible for driving operational excellence in repair and maintenance services, ensuring the highest standards of service delivery. Key responsibilities include:
  • Managing a team of engineers and technicians, ensuring high performance and professional development
  • Ensuring adherence to service quality standards, safety regulations and Service Level Agreements (SLAs)
  • Overseeing escalations and warranty issues while nurturing strong client relationships

What you'll need to succeed

  • Bachelor’s degree in Engineering
  • 5–7 years of leadership experience in service management
  • Strong background in heavy equipment maintenance and SLA adherence
  • Proven ability to drive operational excellence and track KPIs
  • Excellent communication and stakeholder management skills
  • Willingness to travel up to 70%


What you need to do now

If the role above gets you excited, then let's get a conversation going! You can submit your resume by clicking 'Apply Now'.
If you are open to other opportunities and would like to have a discussion about your next career move, feel free to drop me an email at YunQing.Wong@hays.com.my

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
Malaysia
Specialism
Manufacturing and Operations
Ref:
1275431

Talk to a consultant

Talk to Yun Qing Wong, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,

Telephone: +603-5870 5017