Your new company

Your new role

• Produce content to communicate efficiently with all stakeholders, ensure complementarity of channels (including shareholders).
• Implement continuous improvement of product information flows between marketing / sales teams, P&S and resorts teams thanks to optimised processus & tools
• Manage internal communication of product innovations and updates
• Drive guest experience improvements through regular analysis of feedback (e.g., GM Feedback, semantic analysis, Factorial analysis, Sales Feedback, claim management analysis)
• Coordinate quality monitoring initiatives (reports) and ensure follow-up actions are implemented by all departments.

• Strong experience in communications and product management with 7 years of experience doing communications.
• Strong understanding of the hospitality industry, but the role is open to other industries.
• Versatility and ability to manage multiple priorities
• Strong proficiency in Microsoft Office (Excel, Word)
• Fluency in English & French, both oral and written, is an added advantage.

What you'll get in return

• Fast career growth
• Opportunities to travel locally and abroad
• Working under one of the largest hospitality banners

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to khush.gill@hays.com.my, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.