Senior CRM Specialist

Senior CRM Specialist for a financial institution
Your new company
A multinational insurance and asset management company

Your new role
Senior CRM Specialist

What you'll need to succeed
  • Minimum 3 years of hands-on experience with CRM platforms, particularly Salesforce Marketing Cloud (SFMC).
  • Has experience using Digital Asset Management (Adobe Experience Manager preferred) but open to others.
  • Able to design, build, and automate end-to-end customer journeys across channels such as EDM and SMS.
  • Proven experience in developing and implementing CRM strategies to enhance customer retention, engagement, and sales performance.
  • Solid understanding of business processes, marketing strategies, and sales techniques to align CRM initiatives with broader business goals.
  • Proficient in using SQL for data extraction, segmentation, and campaign performance analysis.
  • High CRM tools proficiency using platforms such as Salesforce, HubSpot, and Zoho to manage customer data and execute targeted campaigns.

What you'll get in return
- Opportunity for career advancement
- Exposure to a multinational network of colleagues and clients
- Comprehensive benefits and flexible working arrangements

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Summary

Job Type
Permanent
Industry
Insurance
Location
Malaysia
Specialism
Marketing
Ref:
1281147

Talk to a consultant

Talk to Alisha Mogan, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60 3-7890 6298

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