YOUR NEW COMPANY
You will be working for a global leading insurance shared services centre who is looking for a Senior Manager, Shared Services Operations to be based in Kuala Lumpur. With an aggressive growth plan and the vision to become a better leader in its field, it continues to gain market share over its competitors.
YOUR NEW ROLE
You will be part of a regional Insurance Shared Service Centre to support Hong Kong and Singapore client needs, responsible for managing the daily operations of the team in the aspects of policy servicing and processing, ensuring service level agreements on accuracy, productivity and turnaround time per agreed standards with internal/external stakeholders. In that sense, you will be trusted to manage the stakeholders by maintaining and developing interactions and engagement. You will also be required to drive a culture of adherence to policies and procedures by the team as per organisation’s standards and governance.
WHAT YOU’LL NEED TO SUCCEED
To ensure your success in this role, you will possess:
More than 12 years of working experience within Shared Services (Financial Services industry only)
Ideally, experience in Insurance Policy Servicing and Administration in General Insurance / Facultative Reinsurance
Possess strong people management and leadership skills (At least 40 headcounts)
Excellent time management skills and proven track record in establishing relationships with stakeholders
Self-driven and capable of strategic thinking and management
WHAT YOU’LL GET IN RETURN
In return for your dedication and hard work, you’ll be rewarded with:
- Promising career with one of the market leaders within the Insurance industry
- Expanding your work scope and experience in Insurance Operations to drive the business
- Involvement and ownership of projects in a growing industry
- Lead and transform the strategy and future of a well-established team
WHAT YOU NEED TO DO NOW
Apply now with your latest CV if you are interested in this role. For further details or a confidential discussion on other opportunities in Insurance, please contact Jean Cheng at Hays on +60 3 7611 8600 or email Jean.Cheng@hays.com.my
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.