Your new company
A well renowned technology company that specialises in providing digital solutions and services to businesses across various industries is looking for a Service Delivery Manager to continuously drive the improvements in Service Delivery Processes.
Title of Role: Senior Consultant - Service Delivery Manager
Your new role
- Lead the market expansion and develop the growth of our IT services and Business Units
- Drive the achievement of annual targets for customer acquisition, new services and revenue
- Manage fast turnaround on business opportunities and service proposals
- Act as liaison between Digital hub and Business Units, ensuring strong relations
- Establish and maintain standards for monitoring IT service's quality and lead continuous internal process improvements
What you'll need to succeed
- Proven experience in Kay Account Management or Service Delivery
- Posses Microsoft Excel or Process Improvement Skills knowledge
- Exceptional leadership and communication skills
- Customer-centric, to foster strong relationships
What you'll get in return
- Competitive remuneration package
- Attractive Benefits and Incentives (Medical benefits, Special Leaves, Insurance, Company bonus, Performance bonus, Staff Discounts)
- Career development (Training and Certification provided)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Joshua She at +603-78906288. Alternatively, you can drop an email at joshua.she@hays.com.my.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.