Service Delivery Manager

Looking for a Service Delivery Manager that is passionate about technology!

Your new company

A well renowned technology company that specialises in providing digital solutions and services to businesses across various industries is looking for a Service Delivery Manager to continuously drive the improvements in Service Delivery Processes.
Title of Role: Senior Consultant - Service Delivery Manager

Your new role

  • Lead the market expansion and develop the growth of our IT services and Business Units
  • Drive the achievement of annual targets for customer acquisition, new services and revenue
  • Manage fast turnaround on business opportunities and service proposals
  • Act as liaison between Digital hub and Business Units, ensuring strong relations
  • Establish and maintain standards for monitoring IT service's quality and lead continuous internal process improvements

What you'll need to succeed

  • Proven experience in Kay Account Management or Service Delivery
  • Posses Microsoft Excel or Process Improvement Skills knowledge
  • Exceptional leadership and communication skills
  • Customer-centric, to foster strong relationships

What you'll get in return

  • Competitive remuneration package
  • Attractive Benefits and Incentives (Medical benefits, Special Leaves, Insurance, Company bonus, Performance bonus, Staff Discounts)
  • Career development (Training and Certification provided)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Joshua She at +603-78906288. Alternatively, you can drop an email at joshua.she@hays.com.my.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.


Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
Malaysia
Specialism
Sales
Ref:
1262765

Talk to a consultant

Talk to Joshua She, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,

Telephone: +603 78906288

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