Artificial intelligence (AI) and automation continue to develop as a method of providing the best possible experience and service to customers. Recruiting experts Hays shares its advice on how it utilised the technology to improve its insights and ultimately provide a better and a more personalised service to customers.
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MALAYSIA’S TOP TALENT TRENDS FOR 2021: DIGITALISED DISRUPTION TO DRIVE CHANGES IN JOB MARKET 08 Dec 2020
Though 2020 was a year of extraordinary worldwide upheaval, in Malaysia, both the government and local businesses are pointing to a potential for substantial growth in the coming year, says recruiting experts Hays, as part of the country’s top ten talent trends for 2021.
OPENNESS TO CHANGE AND DIGITALISATION OF PROCESSES WILL DEFINE MALAYSIA’S WORKPLACE OF THE FUTURE SAYS NEW REPORT BY HAYS 26 Nov 2020
While the COVID-19 pandemic has accelerated digital adoption in Malaysia’s workplaces and stirred change with regards to flexibility, upskilling and employee wellbeing, there may be room for improvement in these areas still, finds the new ‘Uncovering the DNA of the Future Workplace’ report by recruiting experts Hays.